Société de Transport de l'Outaouais

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Société de Transport de l'Outaouais
http://i.imgur.com/GXD2d.gif
Info
Transit type Bus
Paratransit
Number of lines 24 Regular
23 Rush Hour
13 Express
2 Interzone
Number of stations 5
Daily ridership 262,391 (2009)
Chief executive Patrice Martin
Headquarters 111 Jean-Proulx
Gatineau,Québec
Website www.sto.ca
Operation
Began operation 1971 (as CTCRO)
1991 (as STO)
Operator(s) Société de Transport de l'Outaouais (STO)
La Quebecoise (Paratransit)
Number of vehicles Approx. 308


The Société de Transport de l'Outaouais provides service to the city of Gatineau, as well as the municipalities of Chelsea and Cantley in the MRC-des-Collines. Many routes travel to downtown Ottawa, where transfers can be made to OC Transpo.

Fares

2011 Fare Structure

Ticket Type Validity Period Route Type
Regular Express Interzone
Monthly 1 calendar month 79.00 $ 94.50 $ 105.50 $
54.00 $ 66.50 $ 80.00 $
35.50 $
FIDELITÉ program
monthly pass
1 calendar month 12 payments
of 71.10 $
12 payments
of 85.05 $
12 payments
of 94.95 $
12 payments of 31.95 $
CAM-PUCE
semester pass
4 calendar months
(1 semester)
237.00 $ 283.50 $ 316.50 $
UQO CAM-PUCE
semester pass
4 calendar months
(1 semester)
120.00 $ 170.00 $ 230.00 $
CEGEP CAM-PUCE
semester pass
4 calendar months
(1 semester)
118.00 $ 168.00 $ 228.00 $
Summer pass July and August 80.00 $ 99.75 $ 120.00 $
ZAP 1 calendar month 15.00 $
Passe-temps 1 day 6.50 $ + 0.50 $ + 2.95 $
Visitor pass 1 day 2.95 $ N/A N/A
Booklet
(6 tickets)
1 trip 17.70 $ + 0.50 $ + 1 ticket
13.20 $
13.20 $
Single 1 trip 2.95 $
2.20 $
2.20 $
Payment on board
(cash only)
1 trip 5.90 $ 3.90 $ 3.40 $
Legend
Adult Fare
Student Fare
Senior Fare
Reduced Fare
  • The ZAP pass is only available to those 16 and under. It allows riders to ride the network after 6PM, or anytime on weekends and holidays (including March break).
  • Although often ignored by STO drivers and ticket sellers, a student smart card is required to take advantage of reduced ticket fares.
  • Transfers and passes can be used on the OC Transpo system, and vice-versa. OC Transpo tickets are not accepted on the STO network and vice-versa.
  • Transferring to an STO express bus requires a supplement of $0.50, and transferring to an interzone bus requires a supplement of a ticket, or the equivalent cash amount.
  • Transfers are good for two hours from the time the bus leaves the terminal. Routes 33 and 96 are exceptions, see them below for details.
    • On the weeks leading up to Christmas, four hours transfers are offered on Friday evenings, and all day on weekends mainly to give Christmas shoppers an incentive to take the bus.

Accessibility

  • STO never purchased any low floor buses up until 2002. While many other transit systems in Quebec were purchasing Nova's LFS, STO did not believe that they were reliable. Because of this, they continued to order Classics until their production ceased in 1997, and bought RTSs in 2000.
  • Even though all LFSs in STO's fleet are equipped with a wheelchair ramp, any units equipped with a telescopic ramp at the rear door (i.e. 0910 and under) have had their ramps disabled because of unreliability.
  • It wasn't until 2008 when STO began guaranteeing low-floor buses on the network, and even then, it was only on certain routes at certain times. During the week, low-floor buses were assigned to all runs that did route 36, 37, 38, and 300 between 9:00AM and 3:00PM. However, all service is provided by low-floor buses on the weekends and holidays. Although high floor buses are now rarely used outside of rush hour, there are some rush-hour runs that start or finish around noon, and the same applies to the late evening. Because of this, STO does not consider most mid-weekday service to be low-floor accessible.

Template:Imagebox

  • With the arrival of the third-generation LFSs, STO is now able to provide wheelchair accessible service, but only on certain routes. With the first fifteen units arriving in 2009, STO guaranteed wheelchair-accessible service on routes 36, 37, and 300, but only between 9AM-3PM on weekdays. With the arrival of 27 units in 2010, STO extended wheelchair-accessible service all day on the same routes, as well as adding service to route 38. Wheelchair accessible trips can be identified by the destination signs.

Current Routes

Generally speaking, STO route numbers follow these standards:

  • 01-09: Routes that travel to municipalities outside of the city of Gatineau
  • 10-19: Hull Express Routes
  • 20-29: Hull Rush-Hour routes (Except 21)
  • 30-39: Hull Regular Routes
  • 40-59: Aylmer Routes (both Rush and regular)
  • 60-79: Old Gatineau Regular and Rush-Hour Routes
  • 80-89: Old Gatineau Express routes
  • 90-99: Buckingham Routes (Except 90, which is a continuation of the 80s routes)
  • Route Type: *indicates that some exceptions apply. See Remarks section.
Legend
New Route as of August 29, 2011
Modified Route as of August 29, 2011
Route Number Route Name Route Type http://imgur.com/hKCP7.jpg http://imgur.com/Z0RNe.jpg Remarks
1 Chelsea Rush Hour
  • Riverside / HWY-105
  • Eglise St-Clément du Farm Point
  • Ottawa
  • Also serves some areas in Hull
  • Travels to Ottawa via Portage bridge.
5 Cantley Rush Hour
  • des Érables / Dupéré
  • Ottawa
  • Also serves some areas in Hull
  • Passes STO garage.
6 Cantley Rush Hour
  • HWY-307 / Hogan
  • Ottawa
  • Also serves some areas in Hull
  • Passes STO garage
10 Statistics Canada Shuttle Shuttle
  • LeBreton Transitway Station
  • Statistics Canada
  • Travels directly to Statistics Canada via HWY-5, St-Joseph, and Freeman/Hautes-Plaines
  • Is a temporary route which will only be in service for a few months.
  • Travels to Ottawa via Chaudiere bridge.
11 Express Parc de la Montagne Express
  • CEGEP Gabrielle-Roy
  • Ottawa
  • Travels to Ottawa via the Macdonald-Cartier bridge
17 Express St-Joseph Express
  • CEGEP Gabrielle-Roy
  • Ottawa
  • Travels to Ottawa via the Macdonald-Cartier bridge
20 St-Joseph / Freeman Rush Hour
  • Ottawa
  • Freeman
  • Contrary to all other Ottawa-bound rush-hour routes, this route travels to Hull in the morning, and to Ottawa in the evening.
  • Serves the industrial park on Jean-Proulx.
  • Passes STO Garage.
  • Travels to Ottawa via Macdonald-Cartier bridge.
21 Casino du Lac-Leamy Regular
  • Freeman
  • Casino Lac-Leamy
  • Ottawa
  • Only route that travels outside of the Rideau/Wellington corridor in the downtown core. It is instead routed to serve the hotels in the area.
  • Weekday evening service is reduced on Mondays.
  • Travels to Ottawa via Macdonald-Cartier bridge.
22 Le Plateau Rush Hour
  • Pink / de la Sapiniere
  • Ottawa
  • Was originally created to restore some of the service that was lost with the re-routing of routes 25 and 26, and was later extended to Pink/de la Sapiniere.
  • Travels to Ottawa via Portage bridge.
24 Le Plateau Rush Hour
  • Pink / du Prado
  • Ottawa
  • Created in response to the neighborhoods growing in the Le Plateau area.
  • Will take St-Raymond & Alexandre-Tache to Portage and follow the usual Ottawa route from then on.
25 Le Plateau Rush Hour
  • du Conservatoire / Pink
  • Ottawa
  • Travels to the Le Plateau area via Boul. des Allumetierres.
  • Travels to Ottawa via Portage bridge.
  • Route will be simplified to continue down Le Plateau to Prado, instead of the current 'zig-zaggy' routing.
26 Le Plateau Rush Hour
  • Pink / de la Sapiniere
  • Ottawa
  • Travels to the Le Plateau area via Boul. des Allumetierres.
  • Travels to Ottawa via Portage bridge.
  • Route will be simplified to continue des Grives, and onto Allumetierres.
27 Hautes-Plaines Rush Hour
  • AM: Marie-Burger / de la Galene
  • PM: Cité-des-Jeunes / de la Galene
  • Ottawa
  • Serves boul. de la Carriere / Jean-Proulx, and the Haute-Plaines neighborhood west of the Freeman park and ride.
28
  • Le Plateau
  • Pré Tunney
Rush Hour
  • Hôpital de Hull
  • Tunney's Pasture (Transitway)
  • Connects various areas in Le Plateau to the Tunney's Pasture government complex.
  • One of two routes that travel outside the downtown core.
29 Manoir des Trembles Rush Hour
  • des Grives / St-Raymond
  • Ottawa
  • Another Le Plateau route.
31 Parc de la Montagne Regular
  • Gabrielle-Roy
  • Ottawa
  • Travels to Ottawa via Alexandra bridge.
33 Cité-des-Jeunes/Freeman/Promenades Regular
  • Les Promenades
  • Freeman
  • CEGEP Gabrielle-Roy
  • Terrasses Chaudiere
  • Ottawa
  • This route has many different termini in both directions during rush hour.
  • Due to the length of the route, transfers are good for three hours instead of the usual two, but only on a full trip (Promenades > Ottawa or vice-versa)
  • Travels to Ottawa via Macdonald-Cartier bridge.
35
  • Lac-Des-Fées
  • de la Galene
Regular
  • CEGEP Gabrielle-Roy
  • Cité-des-Jeunes / de la Galene
  • Ottawa
  • Travels to Ottawa via Macdonald-Cartier bridge
  • Some rush & evening trips extended to Marie-Burger/de la Galene.
  • No Sunday service.
36

Hopital de Hull / Gabrielle-Roy

Regular*
  • CEGEP Gabrielle-Roy
  • Ottawa
  • Weekday off-peak service only
  • Mostly follows route 37, except for a slight detour to the Hull hospital on Lionel-Emond.
  • Only gets third-generation LFSs because of wheelchair accessibility
  • Travels to Ottawa via Macdonald-Cartier bridge, except for the first trip which takes Portage.
37

St-Joseph

Regular
  • CEGEP Gabrielle-Roy
  • Terrasses-Chaudiere
  • Ottawa
  • Travels mostly down St-Joseph, also serving nearby neighborhoods near Mont-Bleu
  • Travels to Ottawa via Macdonald-Cartier bridge on weekdays after 9AM, otherwise travels on Portage bridge.
  • Only gets third-generation LFSs because of wheelchair accessibility.
38

Freeman

Regular
  • Freeman
  • Ottawa
  • Mostly travels down St-Joseph, but only from Boul. Montcalm.
  • Travels to Ottawa via Macdonald-Cartier bridge after 9AM. Otherwise travels on Portage bridge.
  • Only gets third-generation LFSs because of wheelchair accesssibility/
  • No weekend service.
39 Le Plateau / Freeman Regular
  • Freeman
  • Pink / de la Sapinière
  • Hôpital de Hull
  • Ottawa
  • Also serves boul. St-Joseph in Hull, and some nearby areas.
40 Jardins-Lavigne Rush Hour
  • Front / Oie Blanche
  • Ottawa
41 Des Cèdres Rush Hour
  • Front / Cormier
  • Ottawa
44 Eardley Rush Hour
  • Eardley / Riley
  • Ottawa
  • Similar to route 46 except for a short section.
45 Wychwood Rush Hour
  • Galeries Aylmer
  • Ottawa
46 Eardley Rush Hour
  • Allumetièrres / Eardley
  • Ottawa
  • Similar to route 44 except for a small section.
47 Glenwood Rush Hour
  • Galeries Aylmer
  • Ottawa
48 Lucerne Nord Rush Hour
  • Pink/August-Mondoux
  • Ottawa
  • Serves rural area in northern Aylmer
  • Only one trip each in the AM and PM.
49
  • Rivermead
  • Front
Regular
  • Rivermead
  • Front / Cormier
  • Gabrielle-Roy
  • Hôpital de Hull
  • Connects Aylmer and Le Plateau areas to the Gabrielle-Roy campus.
  • Some rush trips end at Front / Cormier in Aylmer.
  • Evening trips terminate early at the Hull Hospital.
51 Des Cèdres Regular
  • Front / Cormier
  • Rivermead
52 Eardley Regular
  • Front / Cormier
  • Rivermead
53 Wychwood Regular
  • Galeries Aylmer
  • Rivermead
54 Parc Champlain Rush Hour
  • d'Hochelaga / Atholl-Doune
  • Rivermead
  • Short rush-hour route that serves the Parc Champlain area, just North of the Rivermead park-and-ride.
57

Wilfrid-Lavigne

Rush Hour*
  • Rivermead
  • Wilfrid-Lavigne
  • Les Promenades
  • Provides a link between Gatineau and the UQO campus.
  • Follows route 77 to Portage, then 59 to Rivermead, and then some trips follow 52 to Wilfrid-Lavigne.
  • Noon and late-night trips are also provided.
58
  • Pré Tunney
  • Rivermead
Rush Hour
  • Rivermead
  • Tunney's Pasture (Transitway)
  • One of two routes that travel into Ottawa outside of the downtown core.
  • Travels into Ottawa via Champlain bridge.
  • Trips in both directions during rush hour.
59 Ottawa Regular
  • Rivermead
  • Ottawa
  • Link from local Aylmer routes to downtown Hull/Ottawa
63 Pointe-Gatineau Regular Les Promenades
  • One-way loop route.
65
  • Ottawa
  • Carrefour
Rush Hour
  • de la Cité / Carrefour
  • Ottawa
  • In 2009, shortened trips on route 77 were renumbered to 65 due to customer confusion.
66 Touraine Regular
  • Beaudry Arena
  • Les Promenades
67 Ottawa Regular
  • Les Promenades
  • Ottawa
  • Goes directly to Ottawa via the Gréber/Fournier/Maissoneuve corridor.
  • Was formerly part of the Ligne Verte.
68 Gabrielle-Roy Seasonal
  • CEGEP Gabrielle-Roy
  • Les Promenades
  • One trip in the morning, two in the evening.
  • Generally runs on school days only
  • Takes Mont-Bleu/HWY-50 straight to Promenades with no stops in between.
Shuttle
71 Ravins-Boisée/Davidson Regular
  • Jean-Réné-Monette
  • Les Promenades
72 Labrosse/St-Réné Regular

Jean-Réné-Monette

  • This is a short loop-route.
74 Maloney Regular
  • Boul. d'Aeroport
  • Masson Flea-Market
  • Les Promenades
  • Most weekday service was recently replaced by route 96.
76 Boul. de la Verendrye Regular
  • Jean-Réné-Monette
  • Les Promenades
77
  • Ottawa
  • Magnus
Regular
  • Jean-Réné-Monette
  • Ottawa
  • Stops at the Promenades terminal. Provides additional service to Ottawa from the Gatineau sector.
  • Was formerly part of the Ligne Verte.
78 Main / Cheval-Blanc Regular
  • Jean-Réné-Monette
  • Les Promenades
79 Lorrain / St-Thomas Rush Hour*
  • AM: St-Thomas / Lorrain
  • PM: Chambord / Lorrain
  • Jean-Réné-Monette
  • Rush hour route that serves the Lac la Blanche area in northern Gatineau near Val-Des-Monts.
  • Some service also provided around noon.
80 Express Cannes Express
  • Beaudry Arena
  • Ottawa
81 Express La Vérendrye Express
  • la Verendrye / Labrosse
  • Ottawa
82 Express Duquette Express
  • Jean-René-Monette
  • Ottawa
83 Express Nobert Express
  • Davidson / Sauternes
  • Ottawa
84 Express Maloney Express
  • Boul. d'Aèroport / Maloney
  • Ottawa
  • Also serves rue Notre-Dame/
85 Express Côte-des-Neiges Express
  • de l'Oasis / de la Cité
  • Ottawa
86 Express Du Barry Express
  • du Barry / la Vérendrye
  • Ottawa
87 Express Mont-Luc / Limbour Express
  • Des Érables / du Sommelier
  • Ottawa
88 Express La Sablonnierre Express
  • Atmec / Cheval-Blanc
  • Ottawa
  • Place d'Accueil (PM only)
  • Takes HWY-50 to Boul. Lorrain.
  • In response to lack of seating, some homebound trips now begin at Place d'Accueil.
89 Express Touraine Express
  • Alonzo-Wright Bridge
  • Ottawa
  • Takes HWY-50 to St-Louis
90 Express Davidson Express
  • Davidson / Paiement
  • Ottawa
  • Takes Greber/Fournier to Boul. Maloney
94 Interzone Masson-Angers Interzone
  • Robert-Rochon Arena
  • Ottawa
  • When necessary, trips will divert from HWY-50 to Gréber/Fournier to take advantage of bus lanes.
96 Masson-Angers / Buckingham Regular
  • Robert-Rochon Arena
  • Encan de Masson
  • Les Promenades
  • Also serves Boul. Maloney in Gatineau.
  • A couple of trips (one AM and one PM) do not leave the Buckingham/Masson-Angers area.
  • Transfers are good for three hours instead of two on all trips.
98 Interzone Buckingham Interzone
  • Lépine / Carpentier
  • Ottawa
  • Place d'Accueil (PM Only)
  • When necessary, trips will divert from HWY-50 to Gréber/Fournier to take advantage of bus lanes.
  • In response to lack of seating, some homebound trips now begin at Place d'Accueil.
300 Frontenac Shuttle
  • Résidence de l'Île
  • Galeries de Hull
  • Serves as a shopping route to various old-age homes in Hull.
  • One round-trip on Tuesdays/Thursdays only.
  • Only gets third-generation Nova LFS buses because of wheelchair accessibility.

Fleet Rosters

Thumbnail Fleet number range Year Manufacturer Model Engine Transmission Remarks
http://i.imgur.com/Z8uBG.jpg 7901-7907 1979 GMDD T6H-5307N Detroit Diesel 6V71N Allison V730
http://i.imgur.com/DwI3a.jpg 8536, 39, 44 1985 GMDD Classic Detroit Diesel 6V71N Allison V731
  • Purchased from RTC in 2008.
8614, 20, 24 1986 GMDD Classic Detroit Diesel 6V71N Allison V731
  • Purchased from RTC in 2008.
8901-8915 1989 MCI Classic Detroit Diesel 6V92TA Allison V731
  • Mostly retired
  • Remaining units have been rebuilt and/or received new paint jobs.
9001-9005 1990 MCI Classic Detroit Diesel 6V92TA Allison V731
  • Days are likely numbered. These buses have been ignored compared to the '89, '91, and '92 models.
9008-9015 1990 MCI Classic Detroit Diesel 6V92TA Allison VR731
  • First STO buses purchased with air condiitoning.
  • Days are likely numbered. These buses have been ignored compared to the '89, '91, and '92 models.
http://i.imgur.com/2H1SM.jpg 9101-9130 1991 MCI Classic Detroit Diesel 6V92TA Allison VR731
  • Have mostly been repainted and/or rebuilt throughout 2009 and 2010.
http://i.imgur.com/ToNlK.jpg 9201-9223 1992 MCI Classic Detroit Diesel 6V92TA Allison VR731
  • Have mostly been repainted and/or rebuilt throughout 2009 and 2010.
http://i.imgur.com/OfcEX.jpg 9401-9426 1994 Nova Bus Classic Detroit Diesel 6V92TA Allison VR731
  • Gradually being rebuilt
  • Equipped with roof-top Sutrak A/C.
http://i.imgur.com/AlmYR.jpg 9501-9520 1995 Nova Bus Classic Detroit Diesel 6V92TA Allison VR731
  • Gradually being rebuilt
9601-9603 1996 Nova Bus Classic Detroit Diesel Series 50 Allison B400R5
  • These units are technically suburbans. However, they have a single-stream rear door, and are equipped with the same seats that were standard on urban STO Classics since 1985.
http://i.imgur.com/FVCYd.jpg 9701-9705 1997 Nova Bus Classic Detroit Diesel Series 50 Allison B400R5
  • Last Classics ever built with air conditioning.
0001-0006 2000 Nova Bus RTS Detroit Diesel Series 50 ZF 5HP590
  • Are usually used on express routes, particularly the 94/98 because of more comfortable seating.
  • These buses were purchased mainly because the STO did not believe that Nova's only alternative, the LFS, was proven to be reliable.
0007-0012 2000 Nova Bus RTS Detroit Diesel Series 50 ZF 5HP590
  • Same as above, but have raised high-back seats.
0201-0209 2002 Nova Bus LFS Cummins ISC Allison B400R5
  • Originally intended for 2001.
  • On all LFSs up to 0910, the wheelchair ramp is disabled because of reliability issues.
0301-0313 2003 Nova Bus LFS Cummins ISC Allison B400R5
  • Same as '02s, except for a different A/C unit.
0314-0328 2003 Nova Bus LFS Cummins ISC ZF 6HP552C
  • Changes include different transmission, the wider rear tail-lights, and other minor changes.
0401-0417 2004 Nova Bus LFS Cummins ISC ZF 6HP552C
0501-0517 2005 Nova Bus LFS Cummins ISL ZF 6HP552C
0601-0617 2006 Nova Bus LFS Cummins ISL ZF 6HP552C
0701-0702 2007 Nova Bus LFS HEV Cummins ISL Allison EP40
  • Only hybrid buses in the fleet
  • Originally in a wrap, but now in a special livery.
0703-0716 2007 Nova Bus LFS Cummins ISL Voith D864.5
0801-0819 2008 Nova Bus LFS Cummins ISL Voith D864.5
0901-0910 2009 Nova Bus LFS Cummins ISL Voith D864.5
  • Only buses in the fleet with a beeper for a stop alarm.
  • Have large, reflective roof-top fleet numbers.
0911-0925 2009 Nova Bus LFS Cummins ISL Voith D864.5
  • New third-generation LFSs.
  • Since these have a more reliable ramp, these (and newer) buses are assigned to routes 36, 37, 38, and 300.
  • The Faraday bell is used as the stop alarm again.
  • Have large, reflective roof-top fleet numbers.
1001-1027 2010 Nova Bus LFS Cummins ISL Voith D864.5
  • Before being used in standard service, these buses were specifically used to transport athletes for the 2010 Jeux du Québec, which were hosted in Gatineau.
  • Now have an electronic bell as a stop alarm.